VANguard is the Australian Government’s preferred authentication solution for secure business to government (B2G) and government to government (G2G) online transactions. It supports agencies to deliver a broader and richer range of services online.

The VANguard Advantage

VANguard has been designed to enable government agencies to quickly and easily deploy tailored authentication solutions, offering the highest standards of security, reliability and support.

VANguard is a proven authentication solution used by over 42 government agencies. Dedicated, experienced and capable technical and client support teams ensure that VANguard delivers fit-for-purpose authentication solutions and that implementation is seamless. The VANguard team offers the highest levels of technical expertise in government to government authentication, a thorough understanding of government requirements, and experience across a broad range of agencies and programs. VANguard's technical security experts have specialised knowledge in a range of security technologies and policies, as well as experience across government programs and agencies.

Agency Savings - Time, Cost & ResourcesGraph comparing the cost to build an in-house solution to the cost of using VANguard

Building authentication capabilities that fully comply with government online policy and that deliver the highest standards of authentication requires a significant commitment of funds, expertise and time.

A costing study undertaken by KPMG in 2013 demonstrated that developing a similar authentication capability to VANguard may cost $1.9 million to $4.7 million for each service. This cost estimate excludes the cost of infrastructure and the ongoing costs of maintaining and upgrading services.

VANguard offers the highest levels of security tailored to the needs of government. Agencies can leverage this capability as well as ongoing service improvements by using VANguard.

The use of VANguard complies with the Australian Government's strategic imperative for agencies to save significant costs by leveraging existing capabilities. As more agencies leverage the VANguard solution, considerable whole of government savings may be achieved.

Secure, Accredited Infrastructure

VANguard has been developed to provide an authentication solution capable of supporting agencies in delivering services online.

VANguard is fully compliant with the Australian Government's Protective Security Policy Framework (PSPF), which mandates government agencies to comply with the National E-Authentication Framework. This framework recommends the use of VANguard for online authentication of users. VANguard is also compliant with Gatekeeper Listed as a Validation Authority, and certified with the Australian Signals Directorate's InfoSec Registered Assessor Program (IRAP). VANguard leverages the Security Assertion Markup Language (SAML) protocol, a widely used standard for authentication.

VANguard allows users to use an existing digital credential to conduct secure online transactions with government. By re-using these existing credentials, VANguard makes it easier for business and other organisations to interact with government.

High Levels of Availability and Performance

VANguard is a well supported authentication service. Agencies utilising VANguard's services are supported by a 24/7 service desk. An agile technical team is readily available to provide personalised, customer focused services.

VANguard’s high performance infrastructure comprises dual active sites and tiered infrastructure to deliver high-availability and fast service response times. VANguard has achieved 99.999% service availability over the past four years and delivers service response times of up to 100 transactions per second (TPS).

VANguard’s infrastructure has been built to handle significant transaction loads and is easily scalable to increase capacity in order to handle large transaction volumes.

The use of VANguard leverages existing capabilities and significantly reduces development costs and timelines for new online initiatives. While guarding against re-investment in capability that already exists, VANguard provides confidence that government e- business systems apply the highest authentication standards available.

More information...

Visit Our Customers page for a list of VANguard's valued customers, as well as their testimonials, business scenarios, solutions and outcomes to show how government agencies have successfully integrated with VANguard's services.